Thursday, December 15, 2011


Internet and Browsers and ieframe.dll. Have you been unable to load your Internet Explorer, Google Chrome, or any other browser over the last few days? If so, ieframe.dll could be the reason. The ieframe.dll is a Windows file located in the C:\Windows\System32 folder. Even though it is located in the Windows Operating System folder, it is not a system file, it is a Microsoft signed file. However, ieframe.dll can also be a virus (Trojan), adware or spyware (some malware can and do disguise themselves as an ieframe.dll file). You will also encounter ieframe.dll if you do not have enough memory, or your firewall settings are not correct, or your security software is not updated or you are running two firewall programs at the same time.

A few of some of the other reasons why you will see ieframe.dll appear can include issues with the Microsoft Visual Basic or Visual Studio program, your Microsoft Operating System version (XP, Vista, 7), an Internet Explorer browser version (IE version 9, for example) and Google's Chrome browser, Microsoft Silverlight and Netflix, Twitter, Google's Gmail, Yahoo Messenger, or a Microsoft Windows Operating System security update (automatic security update).

I have had trouble loading both Internet Explorer 9 and the Google Chrome 16 browser for the last few days. Loading was very slow or they would not load at all and it was due to the ieframe.dll issue. You, too, may have the ieframe.dll issue and not realize it but here is one way to find out: I noticed, to the right of my Internet Explorer browser's URL (web site address line bar), that ieframe.dll appeared inside of the web site address tab (instead of) the name of the website that I had just typed in and tried to load. In reference to some of the issues that can cause ieframe.dll to appear, as I have mentioned above, I recently installed Microsoft Visual Basic and Visual Studio, my Windows Operating System is Vista Business, my antivirus and security program is Rogers Online Protection, and I use IE version 9 and Google Chrome Browser 16. Also, on Dec.13, 2011, I was prompted by Microsoft to install the latest of nine Windows Operating System updates. And, a few days ago I had to install the new update for Microsoft Silverlight needed for viewing my Netflix movies. I also use Twitter (they just did an update, too, of their web site), Google's Gmail and Yahoo Messenger (Yahoo Messenger had issues just a few days ago). Anyone of these points could have something to do with the ieframe.dll suddenly appearing every time I tried to but could not load my browsers. The following step resolved my ieframe.dll issue:

[Sometimes a Microsoft Windows OS security update will automatically change your Internet Explorer security settings. Try setting your Internet Explorer Security option back to its default setting by clicking on the bolt at the upper right of IE>scroll down to and click on Internet Options>click on the 'Security' tab and if there is a check mark beside 'Enable Protected Mode(requires restarting Internet Explorer)' uncheck it>then click on Default Level>once you do this step you'll notice that a check mark has been automatically placed beside 'Enable Protected Mode(requires restarting Internet Explorer)'. And, while you still have this Security window open make sure that your 'Security Level for this zone' is not set to the highest level since this, too, can cause the ieframe.dll error. Restart you computer. NOTE: After I performed these steps, my ieframe.dll error disappeared and I was able to load and use the Internet Explorer and Google Chrome browser. Hopefully the above will resolve your ieframe.dll error, but if it does not, please read on.]

So, if you're having issues with ieframe.dll and can't load the Internet Explorer browser, or any other browser, to search for a solution use another computer and try narrowing down the cause starting with an Internet search that includes 'ieframe.dll' and any of your newest 'software updates, downloads, or upgrades' (i.e. type in: Microsoft Silverlight and Netflix and ieframe.dll or Internet Explorer 9 and ieframe.dll, etcetera).

NOTE: Firstly, when trying to troubleshoot ieframe.dll I suggest that you research it in relation to a recent Microsoft Windows Operating System Internet Explorer security update. Secondly, concentrate on researching ieframe.dll in relation to your firewall, anti-virus and security program (including the Windows firewall and also your own firewall program, i.e. Norton or McAfee while researching) and include their P2P (aka. peer-to-peer and/or file sharing) feature in the search. Please read further for information regarding both.

If you're having a problem fully loading IE you can still check to see what version of it that you have installed by double-clicking on it and at the top right click on the 'question mark' encircled in blue. Scroll down to 'About Internet Explorer' and you will see your version indicated. While you still have the IE 'About Internet Explorer' version window open, under the version you'll also see  'Update Versions: 9.0.4' (for the IE 9 version upgrade if you're using IE 9) and beside this click on the (KB2618444 security update link) to view a list of known issues (stated here by Microsoft) that may occur with this particular security update and for help regarding them and that may also cause the ieframe.dll to appear. When you click on the KB261844 security update link you see this: (MS11-099: Cumulative Security Update for Internet Explorer: December 13, 2011). As indicated, Microsoft sent us this security update on December 13, 2011.

 NOTE: As I have already mentioned, when trying to troubleshoot ieframe.dll I suggest that you first research it in relation to a recent Microsoft Windows Operating System security update and read the information provided above under KB2618444 security update link. If this does not help you to resolve the ieframe.dll problem then try some or all of the following steps:

*Firstly, just try restarting your computer and sometimes this will get rid of the ieframe.dll, if not try the rest of the steps below

*Scan your computer for viruses

*Make sure to delete your Internet Explorer temporary files

*Make sure that you do have the latest version of Internet Explorer installed. If you do have the latest version but you are still receiving the ieframe.dll error, uninstall then reinstall IE and restart your computer.

*Disable Internet Explorer and Google Chrome browser (if you use it) Add-Ons one by one until you discover which one may be causing the ieframe.dll error.

*Reset your network router and restart your computer

*You should only have one firewall installed on your computer. If you have two or more firewall programs you must uninstall or disable all of them except one since they can conflict with each other and one may try to cancel or deactivate the other leaving your computer unprotected causing the ieframe.dll error. This means that if you've installed Norton or McAfee firewall, for example, then you must make sure to disable (turn off) your Windows firewall. NOTE: It's very important to note that sometimes a Microsoft security update (such as the one on December 13, 2011, that they sent to us via automatic download) can actually turn your Windows firewall back ON even if you've turned it off! So make sure to check it and turn it back OFF or else the firewall (i.e. Norton or MacAfee), that you have installed yourself will not function properly. Using my Windows Vista, as an example, here are the steps to turn Windows firewall OFF: Click on Start>Control Panel>click on Security>and under Security Center click on Check Firewall Status>click beside Off to turn Windows Firewall off.

*Also, the ieframe.dll may cause an issue with your anti-virus security program's P2P (aka. peer-to-peer and/or file sharing) feature which also will prevent your browsers from loading or cause them and your computer to load and run very slowly. (More on this issue later).

*If a Windows update causes issues with your ISP (Internet Service Provider) Antivirus/Security program contact them because they are responsible for fixing it, not Microsoft. Before calling them first make sure that your ISP antivirus/security is updated and that you have the latest Windows Service Pack installed for your Windows OS version (go to the site for service pack download). If your antivirus/security program is up-to-date but you're still receiving the ieframe.dll error, uninstall and reinstall it then restart your computer.

HELPFUL HINT: If you have downloaded a free 30 day trial network monitoring tool, such as NetLimiter, and it has expired it could definitely be the cause of your ieframe.dll issue. To troubleshoot it Google search the name of the network monitor software with ieframe.dll, for example: NetLimiter and ieframe.dll.

NOTE: You can also contact me with any of your computer related questions via my profile at this link:, then just click on: E-mail Pamela j.

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